How to fall out with a friend.

Here are several options for people who are unhappy with Bank of Scotland's decision to do business with Pat Robertson, the American evangelist, right wing politician and general killjoy.

OPTION 1
Phone up Bank of Scotland and complain: 0131-442 7777. Ask for Gavin Masterton. You can also contact your local Branch or write to: The Governor and Company of the Bank of Scotland, The Mound, Edinburgh. EH1 1YZ. Tell them that you are considering withdrawing your business.

OPTION 2
If you bank with Sainsbury's Bank (which is a joint venture with Bank of Scotland) ring up their HQ on 0171-695 6000.

OPTION 3
If you have a credit card issued by Bank of Scotland, and this includes many cards which are branded with the names of other organisations, you can phone them to complain on Dunfermline (01383) 628444.

OPTION 4
If you are an impecunious person, you may wish to use one of the following FREEPHONE numbers to contact Bank of Scotland: 0500 313111 (a very useful and helpful general enquiries number) or 0800 435214 (which can provide details of Bank of Scotland Freeway - a motor vehicle contract purchase scheme). Please note that telephone calls may be recorded for security purposes and may be monitored under the Bank's Quality Control procedures.

OPTION 5
The Bank will be most unhappy if anybody writes "A Friend for Bigots" on its bank notes as they will have to be replaced when they get back to the Bank. And think of all the people who will see them!

OPTION 6
Please don't apply for lots of Bank of Scotland services using their handy reply paid cards and, when it comes to the details, your imagination. It costs the Bank money to process these frivolous applications.

OPTION 7
Go to the useful response form on Bank of Scotland's new Web Site.

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